Cancellation Policy

Cancellation policy We are committed to providing exceptional service to all our clients. To ensure that we can accommodate the needs of everyone, we kindly ask that you adhere to our cancellation policy. 24-Hour Notice: If you need to cancel or reschedule your appointment, we request that you provide at least 24 hours' notice. This allows us to offer the time slot to another client who may be waiting for an appointment. Late Cancellations and No-Shows: Cancellations made with less than 24 hours' notice will be subject to a full session charge. This fee is non-refundable. No-shows will also be charged the full session fee. How to Cancel: To cancel or reschedule your appointment, please contact us by phone/email/online booking system. We will do our best to accommodate your needs and find an alternative appointment time. 368-999-5155 jenn@naturaljenn.com We understand that emergencies and unexpected events do happen. If you are unable to provide 24 hours' notice due to an emergency, please contact us as soon as possible to discuss your situation. Thank you for your understanding and cooperation.